Frequently asked questions

Wether you are new to assesments and counselling - or new to our practice, here are some answers to common questions parents and families across Calgary ask us before beginning. 

Addtionally, feel free to browse our Parent Resources for more indepth information.

Understanding our Services

Do I need a referral to book an assessment or counselling?

We believe in making access to child psychology services, women’s counselling, and mental-health support availble when you need it. So no referral is needed and families can reach out to us directly if you’re seeking answers, clarity, or support.

What kinds of clients do you work with?

We support children, adolescents, adults, and parents across a wide range of emotional, behavioural, learning, and developmental needs. This includes clients seeking help for anxiety, ADHD, autism-related concerns, emotional regulation, school challenges, gifted learning profiles, life transitions, parenting stress, perinatal and postpartum mental health, and women’s wellness. Our approach is developmentally informed and client-centred, allowing us to tailor assessment and counselling to each individual’s age, strengths, cultural background, and unique goals.

Explore our Counselling services

What are the costs for counselling or psychological services?

Session fees align with the recommended rates set by the College of Alberta Psychologists (CAP). At The Psychology Studio, counselling sessions are typically $240 per 60-minute session with a Registered Psychologist.

Assessment fees vary based on the type and scope of testing and are discussed in detail during the intake process.

Note that ART sessions are 90 mins long and are billed accordingly. 

Is counselling or assessment covered by insurance?

We are registered with most extended health benefit plans that offer coverage for services provided by a Registered Psychologist. 

After each session, we provide a detailed invoice that includes the psychologist’s registration number and the services provided, making it easy to submit a claim for reimbursement directly to your insurer. Coverage varies by plan, so we can work with you to determine your specific benefits for details on yearly limits and eligible services.

If you are not covered under an insurance plan, psychological services are also considered a tax-deductible medical expense and your invoice can be used as an official tax receipt.

What do I need to get started?

Getting started is simple. You don’t need a referral—just reach out to book a FREE 15 minuites initial consultation. During this first meeting, we’ll clarify your concerns, discuss goals, and determine whether counselling or assessment is the best fit.

For children and teens, bringing any relevant school reports, previous assessments, or questionnaires can be helpful but is not required. For adults, simply come as you are—no preparation needed. We’ll guide you through every step so the process feels clear, supported, and manageable.

Book a complimentary consultation

Do you offer virtual counselling and assessment appointments?

Yes. We provide secure virtual counselling sessions across Alberta, allowing children, teens, adults, and parents to access support from home when in-person visits are not possible. Virtual therapy is delivered through an encrypted, privacy-compliant platform and is effective for concerns such as anxiety, emotional regulation, stress, parenting support, and perinatal/postpartum mental health.

Some components of psychological assessments can also be completed virtually—such as intake interviews, feedback meetings, and certain questionnaires—while testing portions typically occur in person to ensure accuracy and standardized conditions. We’re happy to help determine what format is the best clinical fit for your needs.

How many sessions will my child or I need?

Some concerns improve with short-term therapy (6–10 sessions), while others benefit from longer-term support. We collaborate with you to set goals and regularly review progress.

For more information, you may find this resource helpful: When Is Counselling Helpful for Children—and When Is It Enough?

Can counselling help without an assessment?

Yes. Counselling can be beneficial on its own or alongside assessment, depending on your child’s needs.

For more information, you may find this resource helpful: When Is Counselling Helpful for Children—and When Is It Enough?

Assessments

How do I know if my child needs a psychoeducational assessment?

If concerns about learning, attention, or emotional functioning have been present over time and are affecting your child’s well-being or progress, an assessment may help clarify next steps.

For more information, you may find this resource helpful: Does My Child Need an Assessment? A Parent’s Guide | Calgary

Is it okay to wait and see?

In some cases, yes—especially if concerns are mild or recent. When difficulties persist or increase, seeking clarity can be helpful.

This resource may prove to be helpful in this regard: Anxiety, Attention, or Learning Differences? How Parents Can Tell What’s Going On

What age is appropriate for a psychoeducational assessment?

There is no single “right” age for a psychoeducational assessment. Assessments are most helpful when concerns about learning, attention, behaviour, or emotional functioning are persistent and affecting a child’s daily functioning, rather than based on age alone.

Psychoeducational assessments are commonly completed once children enter school and learning demands increase, though they can also be appropriate for older children and adolescents if concerns emerge later. Families often consider assessment when challenges persist across grades or begin to affect confidence, learning, or emotional well-being.

In Alberta, assessments can help clarify a child’s learning profile and support collaboration with schools when additional understanding or documentation is needed.

A brief conversation with a psychologist can help determine whether an assessment is appropriate now, or whether other supports may be helpful first.

Book a complimentary consultation

 

Does my child need a diagnosis to get support?

No. Many families pursue assessment or counselling to better understand their child, even without seeking a diagnosis.

The follwoing resoruce may be benifical to understand this topic better: Does My Child Need a Diagnosis to Get Help at School?

What types of assessments do you provide?

We offer comprehensive psychoeducational assessments, ADHD testing, autism assessments including for FSCD and PUF funding, gifted assessments including GATE and Westmount placements, learning disability evaluations, and developmental profiles for children, teens, and young adults using standardized tests. 

Explore our Assessments

What does the assessment process look like ?

A full assessment includes a one-hour intake, followed by 4–6 hours of testing across one or two sessions. Parents and teachers may complete questionnaires to provide additional context. After testing, we score and interpret the results and prepare a clear, practical report. The process ends with a feedback meeting where we review findings, recommendations, and next steps together.

Most assessments are completed within a few days to several weeks, depending on scheduling, complexity, and how quickly questionnaires are returned. It’s normal for children to feel hesitant at first—we take a warm, developmentally sensitive approach to build trust and include parents when helpful.

You may find the follwing resource helpful: What Happens in a Psychoeducational Assessment? A Parent’s Walk-Through | Calgary

What happens to the information gathered during an assessment?

All information collected during a psychoeducational assessment is kept strictly confidential and handled in accordance with the standards set by the College of Alberta Psychologists and provincial privacy legislation (FOIP/PHIPA). Your child’s test results, interview information, and questionnaires are carefully analyzed to create a clear, comprehensive report that outlines learning profiles, strengths, challenges, and evidence-based recommendations.

This report is shared only with you (and your child, when appropriate). You choose whether to provide it to your child’s school, physician, or other professionals. With your permission, we can collaborate with teachers or support teams to help implement school accommodations, IPP recommendations, or classroom strategies.

Assessment data is stored securely for the legally required retention period and is never released without your explicit consent, except in rare circumstances required by law.

How can I help my child prepare for an assessment?

The best preparation is helping your child feel calm, rested, and reassured. You can tell them that the assessment is simply a way for us to see how their brain works, what they’re great at, and where they might need more support at school or at home. Explain that they’ll do different activities—some that feel like puzzles, some that involve listening or remembering, and some that feel like games—and there are no right or wrong answers. It’s all about helping us understand how they learn so we can give them the very best help.

If your child takes daily medication such as ADHD medication, they should take it as usual unless your psychologist gives different instructions. This helps us understand how they function on a typical school day.

A good night’s sleep, a healthy meal, and a relaxed morning make a big difference. Bringing any school documents (like report cards or teacher notes) is helpful but not required. Most of all, keep things positive and simple—children do best when they feel supported and safe.

Let's get started

We’re here to listen, answer your questions, and guide you through the next steps.